Buy Now or Call (888) 273-8750

Plantronics BackBeat 903 Stereo Bluetooth Headset

Other CellularSouth Hero accessories by Plantronics

Plantronics BackBeat 903 Stereo Bluetooth Headset User Reviews

Score 4Score 4Score 4Score 4Score 4
153 total ratings
56% rated Score 5/5Score 5/5Score 5/5Score 5/5Score 5/5
14% rated Score 4/5Score 4/5Score 4/5Score 4/5
12% rated Score 3/5Score 3/5Score 3/5
8% rated Score 2/5Score 2/5
10% rated Score 1/5
Own this product?
Add your rating now:
StarStarStarStarStar backbeat 903 stereo
User: farshad m, Feb 5, 2012

Pros:  backbeat 903 stereo
Cons:  backbeat 903 stereo

It,s really comfortable and light.
StarStarStarStarStar An Excellent Choice
User: Randy Thomson, Jan 25, 2012

Pros:  Comfortable, once properly adjusted. No dropouts. Good quality sound.
Cons:  None

My son recommended the BackBeat 903, and he was spot on. The sound quality is excellent, at least for my old ears. Using it with my Veer, located in my right pocket, I only experienced slight dropouts if I completely covered the phone with my hand. Very convenient when working out. With my TP, it worked well in a different room, about 30 feet away.
StarStarStarStarStar Awesome!
User: Dave Bowen, Jun 13, 2011

Pros:  great sound, very comfortable & good battery life
Cons:  Seem to have to Disconnect & Unpair a lot. Not sure if its the phone or the headphones

Bought these to listen to Sirius/XM app on my phone. They battery last about 7-8 hours (Awesome) and charge up very quickly. Very comfortable and most of the time forget they are even there. I use them everyday and all day long. Ive had some issues with the conectivity but Im not sure if its the phone or the headphones. I highly recommend these and once I wear this set out I will buy another set.
StarStarStarStarStar Does what it says it does, well!
User: Randy Brooks, Apr 8, 2010

Pros:  Loud and Clear sound, comfortable and secure on head, Good Battery life, Easy setup, fast bluetooth sync, highly adjustable
Cons:  Requires the charger to do a hard reset, back cord will sometimes hit the users collar causing the earpieces to move and give the feeling that the headphones are slipping off.

Love these! Work better than I thought they would. They are very comfortable and stay secure even during long runs and sweating. I also appreciate the fact that I can still hear everything around me and still have good loud audio quality from the headphones. Half of the time I forget Im not listening to speakers since I can still hear the clacking keys of my computer, and make out clearly the audiobook Im listening to on the headphones.
These are just simply spectacular. Only downsides are that I had them fail to turn on once. They paired with my Pre, but wouldnt adjust volume or play. Took them home, held the power button as I plugged it in and everything was good. You are screwed though if you want to reboot the headphones on the go. Kind of stinks you need the charger to reboot. Also, initially the cord on the back was a little slacky and would hit my collar. Not a huge deal, but the sensation of having the earpieces move because the cord was being bumped, made me feel the headphones where falling off. An adjustable back cord would be nice.
Either way, I say these are worth the money, and a top notch peripheral for the palm pre.
StarStarStarStarStar The Best
User: Robert Ramolete, Jan 30, 2010

Pros:  Good Fit, Amazing Sound, better than the apple wired set
Cons:  Ring tones should be heard in the headset

I tried a set of Motorola S9 HD that was probably made in China. The sound was "tinny" compared to this Backbeat 903. I really love the way the music is played back on this headset and the fit is good and comfortable. It seals the outside ambient sounds. I cant understand why others are complaining about this as I have no problems with my set. It would seem to me that this headset sounds just as good if not better than the Apple wired set that comes with the iPhone. I woulld strongly recommend this headset over the S9 HD. A friend of mine did buy the Motorola Rokkor S9 HD and the seller claimed this was 100 authentic. The only problem with that headset was the phone dont even ring any sound when paired with the iPhone. He dont like the idea because he has programmed all his ring tones to identify his callers. As for the Plantronics Backbeat 903, The ring tones come through the iPhone and tones are heard in the headset when you have an incomming call. Still, all in all, the Altec Lansing speaker System in the Plantronics Backbeat 903 is definitely no. 1 in my book regaurdless what the ratings are otherwise. Everybody, BUY ONE!!!!!!!!!!!!!!!!!!!!!!!!!!!
StarStarStarStarStar Outstanding
User: Melvin Hackney, Jan 21, 2010

Pros:  Great sound, easy controls
Cons:  None as of yet, just recieved them in the mail

Just recieved them in the mail today. Pairing was easy and controls took only minutes to learn. Been looking for the right cordless headset, thnk ive found them! Would recommend to anyone.
StarStarStarStarStar BackBeat 903 Stereo Bluetooth Headset
User: Paul Kennedy, Jan 13, 2010

Pros:  great headset
Cons:  Lack of software to run other progarms

needs better software to run other apps
StarStarStarStarStar Clear sound and comfortable
User: scott parsell, Dec 22, 2009

Pros:  Excellent device
Cons:  None that ive found

Worth the price. Works great!
StarStarStarStarStar Should have stuck with Plantronics to begin with
User: Desmond Perrotto, Dec 20, 2009

Pros:  fwd/back track, outside noise through the mic, awesome noise cancelling
Cons:  Cant really think of a flaw

For several years I had used the Plantronics Pulsar which I loved. Sound was great, and synced up with a dongle to most anything. I had it with my treo and the one thing it lacked was the fwd/back. When I got the Instinct it worked, but the headset was big and bulky compared to what was coming out on the market.

My dream headset would be ear buds, behind the neck, and flexible enough to put in my pocket instead of carrying them around. It needed to have excellent noise cancellation, be able to switch volume, as well as tracks, and have awesome sound.

I tried several of the Motorola with my Palm Pre, and none of them held up. Some of them actually died within several days of taking them to the gym and having sweat drip in there.

The Backbeat is amazing. Durable, and has all the features I want. I should have just stuck with Plantronics.
StarStarStarStarStar I love them
User: Daryl Riley, Dec 3, 2009

Pros:  light, great sound, everything "just works"
Cons:  ?????

I have a half dozen bluetooth devices and this is my first choice. I use for music, to listen to Audible books, and for audiocasts, as well as for telephony.

Charges fast, charge lasts for 4-5 hours of heavy (steady) use, Uses a standard micro usb charger. think "talk-time."

I recommend it wholeheartedly.


StarStarStarStarStar Great Product
User: Scott Hellewell, Nov 30, 2009

Pros:  Fit, Sound, Call Clearity
Cons:  Not the first I tried

I have tried many bluetooth headsets, both stereo and mono, and none of them have fit me as well as the Backbeat 903.

I have a big head, sensitive ears, and wear eye glasses. This makes it difficult to find any headphones that work for me. Almost all ear buds either fall out of my ears, feel uncomfortable, and/or have some other issue.

Behind the head earphones often do not open up wide enough for my big head. When they do, they usually are still sqeezing the back of my head and give me a head ache within a few minutes.

Over the head earphones are really big and bulky. Many of the over the head headset I tried people would say it sounded like I was talking through a tunnel or something like that. The other problem is they seem to break easily. I have 3 little children and they always want to play with daddys stuff. And between them or me playing with or adjusting them to try and get them to fit right and not too tight they always seem to break long before they should.

The single ear mono headsets do not allow listening to music even in mono mode. They often dont fit in my ear properly, cause discomfort, or fall out. I often have a hard time hearing people especially when driving with the air conditioner on. They never seem to be able to be turned up and people complain about the sound of the air conditioner or wind. To top it off the ones without an ear clip always fall out and get lost or dirty when they hit the ground. If they have a clip I am always constantly trying to adjust it so it doesnt hurt my ears or get in the way of my glasses.

Needless to say, I like the idea of listening to music, especially at the gym. I like to talk on the phone without having to hold the phone up to my ear, especially when driving. I dont want my head to be squeezed apart and I dont want my headset to break every month. I am about as picky as can be for a headset.

Now let me describe the backbeat 903. To start with, it is farely non bulky. Obviously it is stereo so it is bigger than the mono, but not nearly as bulky as over the ear head phones. It doesnt cause you to sweat near as much on your ears.

The ear pieces can be adjusted in all sorts of directions. The pieces that go in your ear are designed to not block out all other noise, and are thus safer when driving. They also do not seem to cause nearly as much discomfort as others I have tried. They seem to direct the sound into my ears better than most I have tried. The headphones are still not comfortable enough for me to wear all day long, but it is entirely possible to wear them for several hours without too much fatigue.

These headphones seem to also be very configurable as far as volume. I seem to be able to turn it as loud or soft as I need to. This really helps. People dont realize that I am even wearing them when I talk to them and I can hear them well as I hear them from both of my ears.

I have even found that answering my work phone while wearing them works great. I just have to push the pause button on my music and can put the regular telephone up to my ear over my 903 and can hear the phone perfectly.

As far as size goes, these fit nicely arround the back of my head. Instead of a hard plastic, that is prone to breaking, it is just a wire that seems to be very sturdy. My only complaint is that they didnt seem to align the wire properly and so I have to twist it a bit so that the ears are aligned properly. This may only be on mine, but was not a huge deal. They could have made this wire a little longer for my big head, but it is big enough to work.

I just wish this was the first headset I had tried.
StarStarStarStarStar Great Value Great Sound
User: William James, Nov 16, 2009
I read the good reviews and was a little skeptical, comon, how good can the sound be given that the BT headphones sell for only 90 dollars, not only do they have to play music via BT but also serve as a phone device too. Happy to report the the fit is comfortable and the sound is great, unlike my Sure Earbuds, can listen for hours without listener fatique and no wire to deal with! they main reason I purchased them was for music, but was pleasantly suprised how well the phone feature worked.
StarStarStarStarStar Great for workouts, excellent sound.
User: T Connors, Nov 16, 2009

Pros:  Sound, comfort, durability, charges with Pres micro USB cable.
Cons:  Getting used to putting them on.

I love these and feel comfortable running in them outdoors. The feature allowing outside noise to be piped through the speakers while pausing is great for using during outdoor exercise.
I find them very comfortable and also enjoy traveling with one less cable when used with the Pre as they are both micro-USB.
Like another reviewer mentioned, they are a bit pricey, but worth it in that sweaty conditions have not been an issue. I appreciate the durability and the superior sound Ive experienced over other bluetooth headsets.
StarStarStarStarStar Great headset
User: Justin Clubb, Nov 6, 2009
Have had these for 3 months now, great sound better then plugin headphones, battery life extremly good
have thrown them around, cram them in my pocket and they still work great, love them :)
StarStarStarStarStar Perfect!
User: Chris Stone, Nov 5, 2009

Pros:  Great Fit. Easy setup w/ pre
Cons:  Price?

I have used the backbeat for about a week. They are perfect for the gym. I have found myself wearing them most of the day. Perfect fit. Very snug. A little pricey, but worth every penny.
StarStarStarStarStar Great Wireless Stereo headphone
User: JJ Jones, Oct 28, 2009
The best wireless stereo headphones for music and clear calls.
StarStarStarStarStar Best headset I have found so far, but..
User: Craig Wilson, Sep 20, 2011

Pros:  great sound, good battery life
Cons:  poor fit with glasses, charging port failure

This is the best headset I have found so far, but I wish they would fit better for people with glasses. Also, I have had issues with getting the charger to seat correctly and actually charge the device.

StarStarStarStarStar Very useful device
User: Jeremy Andrews, May 14, 2011

Pros:  Decent sound no obtrusive wire easy to stow away
Cons:  A bit hard to get the earpieces positioned correctly no in-ear ringtones

Pros/cons pretty much sums it up..Im just glad to not have a wire hanging around me all the time now!
StarStarStarStarStar thanks plantronics
User: jim schiear, Jan 20, 2011
i think there fantastic. the great thing is the wireless aspect. they might not have the clarity or depth of range as my bang & olufsens wired set but they do sound very good. much more freedom without the wire. ive gotten used to the wire around the neck hitting my clothing. not too bad. i can now put them on and adjust in about 10 seconds. the four star is because, is there anything really perfect?
StarStarStarStarStar I love it BUT!!!
User: Ramona Pickett, Sep 3, 2010

Pros:  Sound
Cons:  Make

I LOVE EVERYTHING ABOUT IT EXCEPT ONE THING and that is the control buttons on the ear piece. They break off easily if dropped. So please be careful. I had to purchase my 3rd headset due to that issue. I give thanks to Precentral for having them cheaper than the local stores where I purchased the other two headsets.
StarStarStarStarStar Great sound
User: Holly Hewson, May 22, 2010

Pros:  Excellent sound
Cons:  Kept falling off my small earlobes

Great sound but sometimes people had a hard time hearing me, other times, the connection was fine. I have small earlobes and the ear pieces kept falling off of my ears whenever I turned my head. Perfect for working out. Not so great when driving.
StarStarStarStarStar BEST SOUNDING BEST FITTING BLUE TOOTH STEREO OUT THERE
User: TED MOYER, Apr 26, 2010

Pros:  SOUND QUALITY AND VOLUME, FIT, LIGHT WEIGHT
Cons:  POOR RANGE, ACTIVITY OF SOURCE CAUSES SOUND TO BREAK IN AND OUT

ABSOLUTELY PHENOMENAL "INCREDIBLE" SOUND ALSO VERY LOUND RARELY USE ON FULL VOLUME

FIT IS CUSTOMIZED AND SHOULD FIT ANYONE IN ANY WAY

ONLY ONE COMPLAINT AND HAVE NOT DECIDED IF ITS ENOUGH TO RETURN AND GO WITH SOMETHING ELSE. RANGE IS MAYBE 20 FEET OF CLEAR SPACE. JUST WAXING MY CAR WITH MY PHONE ON THE ROOF OF THE CAR THE SOUND WOULD BREAK IN AND OUT WHEN I WOULD MOVE MY HEAD DOWN LOW

POOR RANGE, ACTIVITY OF SOURCE CAUSES SOUND TO BREAK IN AND OUT
SOUND QUALITY AND VOLUME, FIT, LIGHT WEIGHT

OVERALL THE UNIT IS BETTER THAN THE MOTO S9, S9-HD, AND S305
StarStarStarStarStar It rocks, but wont even charge up now
User: Rockn Michelle, Jan 24, 2010

Pros:  Wonderful Bass response
Cons:  Wont charge up anymore, need to send back for replacement

this is the best stereo bluetooth heasdset I have used. I was really enjoying it then yesterday it stopped charging. S now I am in the process of returning it for a replacement.

Wish me luck!
StarStarStarStarStar stay away from the bac beat if you have a new Iphone
User: mike obrien, Mar 3, 2011

Pros:  comfortable earplug and they work great if I stay perfectly still
Cons:  they dont work if I move

Even with a full charge on my Iphone and Backbeat the Blue tooth connection fails unless I hold the phone up to my head. They work ok if I dont move but I really was looking forward to lisening to music and going on with my life AKA walking and working.
StarStarStarStarStar Good and average
User: Bear T, Aug 22, 2010

Pros:  Sound quality is good fits in pocket
Cons:  Poor bluetooth outside, no music skip forward, no ring tones

I owned the S9-HDs.until someone wanted them more than me. I preferred the sound quality on the S9s and the fit however the S9s will not fit in your pocket like the 903s which is a major plus for me.

I dont like the fit of the 903s on my ears, always feel like theyre about to fall off but dont. The S9s on the other had are more rigid and when you lean your head back it pushes the ear pieces off your ears.

Sound quality is good in my opinion except that outside the blue tooth simply doesnt work well. Inside I have no complaints as it works to the 33 foot range with no problem.
As others mentioned, you hear a tone for incoming calls and not the ring tone.which I find very annoying as that is how I determine if I am going to answer or not depending upon what Im doing at the moment. Ive never had a complaint from anyone about the mic, guess Im lucky there.

For those complaining about using them in a car - duh! It is illegal, at least in Maine, to have BOTH ears covered for any reason. As an ex-ambulance and fire truck driver it is bad enough getting people attention.errrr.
StarStarStarStarStar Wasted my money
User: Rickey Hammond, Apr 5, 2010

Pros:  Great sound, feels nice on the ears
Cons:  you have to talk a little loud for the other person to hear you

Everything worked fine it has great sound, perfect for music. Who ever your talking to you can hear them great. On the other hand when you talking you have to talk a little loud for the other person to understand you. Also Ive had it just a few days over a month, I went out of range the it cut off and now its not working period. Now I have to look at the warranty and hopefully its more than thirty days and if not Im out of my money.
StarStarStarStarStar good but beaware
User: steve b, Feb 27, 2010
I have been through many many headsets. These sound great and I like hearing conversations in both ears. I do find that they tend to drop connectivity with the handset when walking if I turn my head in the wrong direction. This gets very annoying. Tech support said to reboot an re pair. This did not help the situation for me. They are fine when I am sitting still like in the car.
StarStarStarStarStar Good and Bad
User: Zach Brown, Feb 19, 2010

Pros:  Great Sound, Comfortable, Charges with Pre Cable
Cons:  Not Sweat Proof

Positives: Overall, these headphones are great for everyday use. Sitting at your desk, doing chores around the house, etc. Great sound quality, easy to pair, long battery life and good bluetooth phone reception.

Negatives: NOT SWEAT PROOF. For anyone looking for true "sports" headphone, these are not the answer. I went thru 2 pair and my wife went thru 1 in under a month. Probably great for light to moderate exercise, or weight-lifting, but not for any type of endurance exercise, which primarily involve lots of sweating. One other sidenote... I wore my pre on my forearm during runs, and though my sport case was thin, it covered the entire phone, depending on my angle, my music would cut in-and-out. It wasnt a terrible problem, but it did get annoying from time to time.
StarStarStarStarStar OK but was expecting better
User: Mike Lara, Jan 21, 2010

Pros:  Sound quality
Cons:  Voice quallity complaints from callers, fit

Still trying to get used to the fit. One size fits all ear gels dont block much ambient noise. Come Spring Im guessing they wont be very useful while riding the lawn tractor. Random drop outs are very brief but annoying.
StarStarStarStarStar Poor background noise cancellation
User: Greg Harlow, Jan 1, 2010

Pros:  Great sound
Cons:  Not good in a noisy atmosphere

I loved these and played with them for a month. But I drive a diesel car and I couldnt hear people well and they couldnt hear me while driving. And, isnt that where we are required to use hands free devices - in the car?

Otherwise, at home, these were great for music, podcasts and conversation.
StarStarStarStarStar Good
User: Joe Truckey, Dec 7, 2009

Pros:  sound is good
Cons:  cannot hear those around

I was exited to get these in the mail. I quickly charged them up and began to use. The sound is very good. The connection sometimes cuts in and out if you keep the phone in your pocket. So this was dissapointing.
Aphone conversation seems to work great, as if you are not even talking on a cell phone.
StarStarStarStarStar Very Uncomfortable
User: Ed VanHalen, Apr 5, 2012

Pros:  -
Cons:  The earbuds just DONT fit.

This would be a great bluetooth device, but it has big problems. The ear buds are way to big and pop out of the ears constantly. The device plays a "Connected" "Unconnected" game though out the day. If you have them on and your in an important conversation, you can guarantee this thing will be telling you that its unconnected and connected right in the middle. 80 Bucks is way more than what these things are worth. It looks like Plantronics wont make other sets of earbuds, but they are coming out with the BackBeat Go that has addressed this problem. Save yourself some money and hassle. Ive already had to get a warranty return on these things.
StarStarStarStarStar Just dont move around with these on
User: John Jastrow, May 12, 2011

Pros:  Works well for phone calls
Cons:  Music cuts in and out when moving

If you just sit when listening to music (Pandora, Music Player, etc) it works good. However, try walking or jogging and the slight movements will make the sound cut in and out. Ive tried this on multiple cellphones, multiple headsets, and with multiple music players. Funny that talking on the cell works just fine but it wont play music without sporatic skips. What, is there a tiny CD player inside or something?! Ug.
StarStarStarStarStar Back beat 930+ with Andoid 4
User: j P, May 5, 2011

Pros:  Great fit , great sound
Cons:  Dont work properly with Andriod 4

Bought these when I had an iphone 3g, worked amazing, got an
HTC Inspire 4 AT&T and they no longer work properly. It turns out these were designed with iphone in mind. The Android has connection problems and doesnt work with all the functions. Especially the caller id, ring function.
Until there is a firmware update, I would choose another brand for
android.
StarStarStarStarStar Great sound potential...But
User: Jennifer Shields, Oct 23, 2010

Pros:  The quality of the sound coming out of the headset is very good, but because of the VERY POORLY designed ear inserts you cannot get the sound into your ears
Cons:  Poorly designed ear inserts with no option to replace with better solution

I have always been very sensitive to the quality of the sound coming from my audio system and speakers. When I bought my first iPod I spent three times as much as I spent on the iPod on a high quality set of ear buds. Altec Lansing has always had good quality audio products so when I looked for a Bluetooth Headset I went with the Altec Backbeat 903. I was totally disappointed. The quality of the sound coming out of the earbuds is very good, but because of the VERY POOR design of the headset and the ear inserts most of the sound does not make it into your ears. I called Altec and Plantronics for a different style of ear inserts but there are none available. I now own a $100.00 paperweight because the music that actually makes it into your ear canal sounds terrible, a $9.00 set of earbuds sounds better. If they would change the design to the in canal inserts these would sound totally awesome but as is they sound terrible.
StarStarStarStarStar Works good Breaks easy
User: Jon Markum, Oct 11, 2010

Pros:  Sounds Great plays music well
Cons:  Breaks easy

This headset is great at first, 6 weeks later one of the ear pieces broke so i glued it. Then 5 months later it just stopped working no charge nothing. Contacted mfg they said it was abuse not warranty and poof i am stuck with a $90 headset that doesnt work and is broke. I advise staying away from this one, while it does sound great and no pairing issues it breaks easy and will die without reason.
StarStarStarStarStar I HATE Them!
User: Charles Hedberg, Jul 6, 2010

Pros:  Good battery life, Lightweight
Cons:  Lack of bass, connection problems, uncomfortable, poor controls, and more!

I recently ran my old Motorola S9s through the washing machine and they didnt like that. I decided to try the BackBeats because one thing I didnt like about the S9s was the hard band behind my head. I also wanted something with better battery life and I have had good experience with other Plantronics products in the past. Well, I should have just gone for the S9s again.

The BackBeats look good enough, the battery life is good, they are lightweight, and I can wear them in bed, but honestly I cant think of much else to say that is good about them.

The stereo sound is fairly clean and clear with the bass booster off, but not dynamic at all. If you turn the bass boost on they distort badly even at very low volumes and the bass is so fake sounding its vomit inducing.

The call sound quality is OK at best, but the level is very low. I turn them all the way up and I can still barely hear the person on the other end. I guess if theres anything good here, I havent had any complaints from the other end. But I cant hear!!!

I cant holster my phone in my belt holster. They absolutely will NOT maintain anything close to a constant signal. Not even if I put the phone on my left side where it is more in line with the antenna on the BackBeat. The right side eliminates the connection completely. The phone literally has to be right next to my left ear. Even if Im in bed they cut out if the phone is in front of me, like for watching movies. Lame!

Ive tried every adjustment I can think of and can not get them comfortable. And if I do find a "good" spot they wont stay that way for more than about a minute.

The control setup is atrocious. What were they thinking putting the track skip and volume control together? Would it have been that hard to put a volume control on the left ear? If youre running or whatever its almost impossible to change tracks without stopping.

Did I mention they have no fidelity at all???

Yes Im disappointed. I should give it one star, but Im going with two just because of the good battery life. But I hope I run them through the washer too, very soon, so I have an excuse to replace them!
StarStarStarStarStar Good and Bad
User: Gregory Ramirez, Jul 6, 2010

Pros:  Music sounds good, not to tight in ear
Cons:  incoming call quality very warbly

I wanted these to work out. Outgoing call quality was surprisingly good, incoming call quality was just bad enough I couldnt keep this headset.
They were comfortable. These were not like earbuds that you hear yourself walking and the cables are microphonic. Fit nice and snug, but still allowed sound from the outside. If only the incoming call quality was better, I would be very happy with these.
StarStarStarStarStar Cannot hear music on G1
User: J Vill, Apr 1, 2010
I purchased this product because I could use it on my G1 and my iPod, as the salesperson told me. I purchased the one with the bluetooth adapter for my iPod and the sound was great!!! However, I couldnt hear music through my G1. The connection on my phone stated that both phone and audio were connected to the headset. I could make and hear my phone calls through it and the reception was very clear. I went to a T-mobile dealer to find out why the headset couldnt transmit the music either through the radio or the saved songs on the phone. She told me that this headset wasnt compatible with the music application on my phone. I am returning the product because I want one headset that I could use on both the iPod and the G1. This is the reason I rated the product as a 2 out of 5 stars.
StarStarStarStarStar Call is good, but...
User: Esteban Camacho, Jan 19, 2010

Pros:  Good call quality and mic
Cons:  Everything else

The headset is great when it comes to calls, however, that is not really the purpose of a stereo bluetooth headset... that is unless you know some human being that can speak in stereo. The music quality suffers greatly when the volume is turned up. Also, the headset is rather uncomfortable overall. I returned it to Sprint after 5 days of trying it and switched to the Motorola S9-HD headset, which I am keeping. I guess if you want a stereo headset for calls only, this is great for you, otherwise... look to the competition.
StarStarStarStarStar Not good for exercise
User: Steven Wright, May 26, 2011

Pros:  Excellent sound
Cons:  Not made well

I loved these headphones when I first got them but after a month they died. I wrote the manufacturer and they replaced them without argument. This happened four times in a row all about month or so apart. I just gave up.

I bought them to wear during workouts and mountain biking. I obviously sweat during these activities. I believe that the sweat gets into the case and shorts out the circuits.
StarStarStarStarStar Terrible
User: Chris Cuddy, Feb 24, 2011

Pros:  none
Cons:  many

This headset is the absolute worst - I returned it three times to the manufacturer because it would work one or two times and the power button would not work. DO NOT BUY THIS PRODUCT.
StarStarStarStarStar Bluetooth, answer calls and pause music
User: David Stander, Jul 12, 2010

Pros:  if you like the hearing aid look
Cons:  everything

M.O. I upgraded from what was supposed to be a lesser product, but I never had a problem with listening to music with my phone on my belt, riding my bike with the lesser model. These backbeat, skipping, losing connection etc. NO skipping music feature, paying for the buttons? the little tab button for raising and lowering the music, awful design, everytime you push the talk button you insert the earpiece further into you ear (its a tough button). Sound not bad but not loud enough to blot out the world (max) This is way to expensive for what it does. If I could put a price on less than mediocre, id save my money instead.
StarStarStarStarStar An average users opionion.
User: Rob H13, Jun 15, 2010

Pros:  Light Weight, foldable
Cons:  Weak Sound, too hard to put on.

My comparison is this headset to a Motorola S9-HD
Cons:
The headset takes too much adjusting to put on. It is fine, if you leave it on for a long period of time, but I take my headset on and off alot. The volume button sits to close to the ear, making it not quickly adjustable for volume and track selection. Bass boost sucks. The open mic concept, it works well, however I find people are confused or annoyed by the fact I have the headsets on when speaking with them. So being polite, I take the headset off which leads back to issue #1. The reception is no better or worse than the S9-HD, both have issues if your device is on a belt clip holster or rear pocket. I like the sound quality of the S9-HD better, the Backbeats have a "tinny" sound, where the S9-HD has more deep sound.
StarStarStarStarStar 2 units Dead after i got them last year
User: james A, May 7, 2010

Pros:  Sounds was good, Fit in my ears good, easy to pocket
Cons:  both units just stopped working

They were great when they worked, but just recently they both stopped working cant even charge them, light never turns on, I give it 1 star for that reason but i give is a 4 star for design. Design for me was good, easy to place in the ear and wear, then able to put it in my pocket.
StarStarStarStarStar Shorts out if youre a runner or cyclist
User: Andrew Buswell, Jan 3, 2010

Pros:  fits well, comfortable, buttons make sense
Cons:  shorts out and breaks...kind of a problem

I had 3 of these before I just gave up in a 3 week timeframe. I rode with these and they simply couldnt handle the sweat. They shorted out each time...still trying to find the perfect bluetooth headset for the iphone for a cyclist and/or runner.
StarStarStarStarStar Good but...
User: Richard Velez, Nov 29, 2009

Pros:  Sounds, Battery Life
Cons:  Mic

I have these headset. Sounds great, long battery life but the when I pickup a phone call, the person on the other side says, I sound like Im under water most of the conversation. I have to turn off the bluetooth and talk using the phone.
StarStarStarStarStar Great headset for non-athlete
User: M Marino, Nov 4, 2009
I loved this headset when it worked. Sound quality is definitely better than Jaybirds JB-200 but not quite as good as the Sony HBH-IS800. The controls on the headset work reasonably well (minus the track controls which iPhone does not support).

My problem with this headset was durability. The headset seems to aimed at the active user but I shorted out 3 headsets within a 6 week period due to sweat while running/resistance training. If you are a casual user of this headset and wont be sweating much than I think its great...otherwise stay away.

My Hero

Shop by Category

Accessories for iPad 2

Shop by Device

30-day Return Policy

Shop with Confidence

Our Customers Say...